User groups benefit both companies who provide products (usually B2B software or technical products), as well as the users who need those products to be successful in their businesses and jobs. However, aside from finding the growing amount of customer community information online and translating tips for associations and nonprofit membership organizations, there are not a lot of best practices published for successfully starting and managing a user group. We want to change that starting today!
Online Community Blog
Like their association counterparts, user groups are looking to online communities to grow their organization, take some membership management tasks off the shoulders of volunteers, and give their members the online tools they need to engage with other members and the organization.