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HigherLogic and Socious

Online Community Blog

How to Define, Track, and Increase Member Engagement [Webinar]

Posted by Nick Davis on Mon, Sep 05, 2016 @ 08:30 AM

Data from a recent report makes me think that there are a lot of executives that are losing sleep these days.

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Tags: Association Management, Member Engagement, SocialBusiness

The Best Customer Engagement Tips from the Week of February 21, 2016

Posted by Kaila Timmons on Fri, Feb 26, 2016 @ 02:10 PM

The Socious Top Ten for the Week of February 21, 2016

Socious has some great news! Call it a late new year’s resolution if you will, but we have decided to bring back the “Socious Top Ten”.

We know that you’re busy and that the internet is a big place, so we have done all of the heavy lifting (or should I say reading) for you and have collected some of the best advice from around the web and put it all in one spot!

Do you know of a great article that should be featured? Nominate an article, video, or blog post for next week’s Socious Top Ten by tweeting us at @SociousSoftware.

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Tags: Association Management, Customer Engagement, SocialBusiness

Will Your Online Community Still Need a Community Manager Once Members Start Sharing With Each Other?

Posted by Joshua Paul on Tue, Jul 28, 2015 @ 08:49 AM

From fortune 200 companies to large associations—we help a variety of different types of organizations plan online customer or member communities. Since building community is still an emerging business strategy, we get a lot of great questions from some very smart business people.

Socious online community consultants answer a fair amount of questions about creating a solid online community strategy. However, the majority of the questions that we field focus on the logistics and management of online communities.

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Tags: Online Community, Online Community Management, SocialBusiness

3 Thought-Provoking Online Community Tweets From the Association World

Posted by Joshua Paul on Tue, Aug 13, 2013 @ 10:22 AM

As you may know, Socious serves businesses, associations, and technology user groups. This means that we were in the thick of it last week, when one of the major groups in the nonprofit membership world held their annual conference in Atlanta.

While it was great to see friends, customers, and partners, it was the new voices in the area of online community that caught my attention. Based on our conversations with the larger-than-expected number of online community managers at the event, it seems as though the conversation in the association space has shifted from, "Why do I need a community?" to "How can I make my community work?"

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Tags: Association Management, Association Executives, Online Community, SocialBusiness

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About Socious

We help associations and user groups take a community-first approach to managing their members.

About Socious MemberCloud Association Management Software & Community Platform

Our membership management and online community software is designed to help you provide value to your members, rather than wrestle with complex and expensive back-end systems. Learn more about Socious software and services.

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