Finding the right partner is essential to any undertaking, whether it be personal or professional. However, while many people understand how important it is to select the right employer, business partner, or significant other, they often fail to put the same weight into finding an online community software vendor.Read More
Online Community Blog
Every week we aim to make your life easier by compiling the best customer engagement articles from around the web right here on our blog. This week, our favorite articles focus on providing you with tips for improving you customer marketing strategy.Read More
Every week we aim to make your life easier by compiling the best community management articles from around the web right here on our blog. This week, our favorite articles focus on providing our readers with tips for online community management.Read More
Congratulations! You’re now in charge of an online community. Assuming you have already introduced yourself to your community and filled out your new profile, including uploading some cute pictureRead More
According to a recent study from leading social and community business researchers Leader Networks and CMX, the marketplace is seeing a revolutionizing shift in both business and marketing behavior. Instead of focusing on traditional advertising and cost reduction businesses and associations are focusing on their relationships with customers to improve satisfaction and add value for existing and potential customers.
That means companies are increasingly looking to their customers as the source of their success and looking for more feedback on products, services, and practices.Read More
The Socious Top Ten for the Week of February 28, 2016
Every week we aim to make your life easier by compiling the best customer community articles of last week right here on our blog. This week, our favorite articles focus on providing our readers with tips to increasing their customer engagement.
Nominate an article, video, or blog post for next week’s Socious Top Ten by tweeting us at @SociousSoftware.Read More
In the past, organizational innovation came from the spark of an idea applied to a well-funded research and development panel. The organization hatched the idea, grew it, and presented it all on its own timeline. This is no longer the case. Growth, engagement, and even the creation of ideas themselves is now fueled by faster processes and the closer interactions between companies and their customers, partners, and professional associations.Read More
Once you decide to launch an online community, one of the first big decisions you’ll have to make is choosing your online community platform. With all the different options, opinions, and information out there, this process can be a bit daunting, to say the least.Read More
The 1% Rule in Internet culture tells us that roughly 1% of your group creates original content. 9% respond to that content, contribute to it, or share it in some way. The other 90% of your community or audience are lurking. Most organizations are unclear as to what is really going on within their online community unless they implement a way to track inactivity or passive actions within the group.Read More
Socious has helped dozens of companies plan, manage, and grow user groups in the last decade. From that experience, we can definitively say that you can tell a lot about a company by how they view their user group (or the idea of starting a user group if they don’t have one).Read More