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HigherLogic and Socious

Online Community Blog

How to Lead Your Association Through Difficult Times

Posted by Christina Green on Wed, Sep 28, 2016 @ 08:30 AM

When it rains, it pours.

And man, is it pouring. It seems like every few hours we hear another piece of crummy news from the media, our friends, or our coworkers. Something always seems to be going wrong, which may just be a symptom of the fact that we’re living in turbulent, uncertain times. Times that can be more than a little frightening.

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Tags: Association Management, Association Executives, Change Management

Moving to a New Online Community Platform: Simple Ways to Avoid Missteps

Posted by Joshua Paul on Wed, Aug 05, 2015 @ 09:01 AM

When it comes to the people who have online community software platforms in place and want to migrate or upgrade to a new social platform, we’ve seen it all.  

We have migrated platforms ranging from large communities built on Jive and Lithium to communities built on basic software systems like Ning or Higher Logic.  We’ve moved data from antiquated listserv platforms into full online communities and imported community data from home-grown community platforms or forum tools.

Despite the successful outcomes, migrating from one online community platform to another is never a completely straightforward process.

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Tags: Online Community Software, Social Business, Change Management

How to Sell Your Online Community Strategy to Your Boss: A Proven Framework

Posted by Joshua Paul on Tue, Feb 17, 2015 @ 08:41 AM

Even though online communities have proven to be an effective strategy for many businesses, you can’t expect everyone in your organization to fully understand the potential right out of the gate. Whenever you’re proposing an emerging strategy, such as bringing your customers, partners, and employees together into an online customer community, you have to work a little bit harder to convince others of the value – even if, to you, it seems quite obvious.

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Tags: Online Community Software, Social Business, Online Community, Change Management

How to Launch a Private Online Community Without Angering Your Customers

Posted by Joshua Paul on Tue, Jan 14, 2014 @ 09:01 AM

Change Management Tips to Ease the Transition to a Community-Based Customer Experience

My wife and I love Walt Disney World. Like many people who frequent the parks, we have developed our own ways of avoiding lines, hitting a ton of attractions, and getting the most for our money.

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Tags: Social Business, Online Community, Change Management

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