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HigherLogic and Socious

Online Community Blog

Secrets to Ending the Re-Training Cycle in Your Association

Posted by Julie Dietz on Wed, Jul 13, 2016 @ 08:30 AM

Have you ever been frustrated by employee turnover and the training that inevitably comes after you finally find a replacement?

An employee takes an opportunity outside the organization, you get your new membership director and supporting staff trained on your AMS, member needs, and organizational policies - then the dreaded conversation happens again. Another employee is leaving, and you have to start all over.

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Tags: Association Management, Employee Productivity, Training, Association Management Services

How to Make Association Committee Members Happier and More Productive

Posted by Christina Green on Mon, Jul 11, 2016 @ 08:30 AM

The internet is filled with stories of organizations instituting radical changes to make employees more invested, happier, and thus more productive. There’s the company in Seattle that raised its minimum wage to $70,000, there’s WL Gore & Associates that eliminated a managerial hierarchy, and Whole Foods that publishes all of its employees’ salaries, which are based on work and abilities (the more able the employee, the higher the pay).

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Tags: Association Management, Member Engagement, Private Online Communities

How to Spot a Disengaged Employee in Your Association Staff (And What to Do About It)

Posted by Christina Green on Wed, Jul 06, 2016 @ 08:30 AM

The State of the American Workplace report from Gallup estimated that 70% of American workers are not engaged. That’s a troubling statistic. Employees who are not engaged cost employers more money, reduce productivity, and decrease the morale of others around them.

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Tags: Association Management, Association Executives, Employee Productivity

The Biggest Advantages of AMS Software vs. a Homegrown Membership Database

Posted by Julie Dietz on Tue, Jul 05, 2016 @ 08:30 AM

Member renewals are important. Member acquisition is important. Creating the best possible member benefits are important. These are priorities that association employees focus on every day. They’re essential strategic initiatives for one very obvious reason: your members are the lifeblood of your association. Without members, your association wouldn’t exist.

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Tags: Association Management, Member Engagement, Membership Management Software, AMS Software

3 Types of Association Members and How to Engage Them

Posted by Christina Green on Fri, Jul 01, 2016 @ 08:30 AM

Novelists, marketers, and psychologists like to lump people into groups. It’s not because they like to stereotype, or don’t recognize that every individual is unique, it’s because they want to provide the best experience possible. Grouping together people who have the same characteristics, enjoy the same things, and have the same motivations makes it easier to help them.

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Tags: Association Management, Member Engagement, Member Benefits, Membership Marketing

How Associations Can Build Better Relationships with Chapters

Posted by Julie Dietz on Thu, Jun 23, 2016 @ 08:30 AM

Do you remember that Android commercial from last year? It was full of animal friends, from rhinos and sheep walking together to a parrot stealing pasta from a waiting dog. The animals were different, but they were friends working together to have fun or snag a tasty meal.

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Tags: Association Management, Association Executives, Chapter Management

How to Make Your Website Your Association’s Top Member Benefit

Posted by Julie Dietz on Thu, Jun 09, 2016 @ 08:30 AM

Association members are like business customers, they come to your organization for help. They want to solve a problem, to learn, to grow in their industry, or to find ways to contribute to a cause. And, similar to a business, that’s what your association is built to do – help members by providing benefits.

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Tags: Association Management, Member Benefits, Content Strategy

Why Associations Shouldn’t Be Giving Away All Their Content for Free

Posted by Julie Dietz on Wed, Jun 08, 2016 @ 08:30 AM

As a marketer, I’m accustomed to giving content away for free in order to attract people to our website. Apparently, this model is not best suited for all markets.

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Tags: Association Management, Member Benefits, Content Strategy

101 Things You’d Rather Be Doing Than Wrestling With Your AMS

Posted by Julie Dietz on Fri, Jun 03, 2016 @ 08:30 AM

We’ve been reading the studies, and they’re dismal. Maybe even abysmal.

Despite all those glowing reviews you see on association management software providers' websites, it seems like no one is actually satisfied with their AMS. You don’t like the tools, you hate the support, and you spend all day wrestling with technology and trying to get your association management system to work.

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Tags: Association Management, Membership Management, Membership Database

Why Did Socious Create a New Association Management Software Platform?

Posted by Joshua Paul on Wed, Jun 01, 2016 @ 08:00 AM

Some people think we are crazy.

They say, “Why would you launch an association management software platform in an already crowded market?” There are over 50 businesses that offer membership management tools to associations and user groups. So, why is Socious, who is known for their community building platform and expertise, investing in this space?

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Tags: Association Management, Company News, Membership Management, Association Trends, AMS Software

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About Socious

We help associations and user groups take a community-first approach to managing their members.

About Socious MemberCloud Association Management Software & Community Platform

Our membership management and online community software is designed to help you provide value to your members, rather than wrestle with complex and expensive back-end systems. Learn more about Socious software and services.

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