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HigherLogic and Socious

Online Community Blog

The Most Popular Community Management Articles from the Last 12 Months

Posted by Julie Dietz on Wed, Jan 04, 2017 @ 08:30 AM

With exploding phones, a divisive election, and major international news, 2016 certainly kept up on our toes. But through all the turmoil, we found that associations and businesses remained focused on what they do best – serving their customers and members.

No one is sure how that mission will evolve in 2017, but we know we can learn from the changes and advances from last year. That’s why we’ve put together our 12 top articles from 2016. These articles will give you a head start on 2017, covering topics from member engagement to business management.

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Tags: Association Management, Member Engagement, Customer Engagement, Socious

4 Steps to Assessing Your Membership Management Software Needs

Posted by Christina Green on Mon, Nov 21, 2016 @ 08:30 AM

In the movie Indiana Jones and the Last Crusade, after multiple threats to his life and overcoming impossible obstacles, Indy meets the Grail Knight, keeper of the Holy Grail. He is surrounded by chalices and says to the hero:

“Choose wisely, for while the true Grail will bring you life, the false Grail will take it from you.”

In a less dramatic sense, if you’ve worked for an association or membership organization, selecting membership management software can feel the same way.

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Tags: Association Management, Employee Productivity, Membership Management Software

6 Association Management Tips from Steve Jobs

Posted by Christina Green on Wed, Oct 05, 2016 @ 08:30 AM

It’s hard to believe it’s been half a decade since Steve Jobs’ passing. Many of us early adopters still remember his live announcement/unveiling of the iPhone and the immediate, burning desire to own one.

His legacy is still felt around the world every time someone looks at an iPhone.

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Tags: Association Management, Association Executives, Innovation

How to Lead Your Association Through Difficult Times

Posted by Christina Green on Wed, Sep 28, 2016 @ 08:30 AM

When it rains, it pours.

And man, is it pouring. It seems like every few hours we hear another piece of crummy news from the media, our friends, or our coworkers. Something always seems to be going wrong, which may just be a symptom of the fact that we’re living in turbulent, uncertain times. Times that can be more than a little frightening.

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Tags: Association Management, Association Executives, Change Management

Can Associations Thrive in a Crowded Marketplace?

Posted by Julie Dietz on Fri, Sep 23, 2016 @ 08:30 AM

When my family played Monopoly, whoever got those two blue properties (Park Place and Boardwalk) usually won. They dominated the real estate in the most powerful area of the board, so it was hard for anyone to take over their lead.

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Tags: Association Management, Online Community, Member Benefits, Association Trends

How to Address the 6 Biggest Engagement Problems in Your Association

Posted by Christina Green on Mon, Sep 12, 2016 @ 08:30 AM

When I was in high school I was invited to one of those coveted boy-girl parties. It was a friend’s birthday and she was making a big deal of everything, renting out an entire church hall for the event.

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Tags: Association Management, Member Engagement, Online Community Management

How to Define, Track, and Increase Member Engagement [Webinar]

Posted by Nick Davis on Mon, Sep 05, 2016 @ 08:30 AM

Data from a recent report makes me think that there are a lot of executives that are losing sleep these days.

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Tags: Association Management, Member Engagement, SocialBusiness

Is It Time to Ax Your Young Professionals Group?

Posted by Christina Green on Thu, Aug 18, 2016 @ 08:30 AM

Do you remember sitting at the kiddie table? I do, and it’s a memory that brings up mixed feelings. I loved the kiddie table when I was five, but by 14 I was tired of all the screaming children. I wanted to move on to the main table. I imagine you can think of a time when you wanted the same thing.

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Tags: Association Management, Member Engagement, Millennials

The 5 Most Common Mistakes of Association Onboarding Programs

Posted by Christina Green on Mon, Jul 18, 2016 @ 08:30 AM

Ah, the honeymoon stage. White sand beaches, a gentle breeze, drinks with the little tiny umbrellas. It’s great, until someone makes a mistake and overbooks your hotel or cancels your flight.

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Tags: Association Management, Member Engagement, Email Communication

4 Ways Association Executives Can Reduce Staff Stress

Posted by Julie Dietz on Fri, Jul 15, 2016 @ 08:30 AM

What costs employers $300 billion per year? Workplace stress. According to the American Institute of Stress, workplace stress can cost employers more than $300 billion annually in medical care, turnover, absenteeism, and diminished productivity.

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Tags: Association Management, Association Executives, Employee Productivity

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