There’s a reason why Facebook, LinkedIn, Twitter, and Snapchat have exploded. In a digital age, these websites are doing what your association was doing decades ago: bringing people together and building connections.Read More
Online Community Blog
Research brings to mind long hours staring at books in the library, combing through website and online databases, or tediously asking question after question in the ongoing attempt to understand a subject, a person, or an idea.Read More
Member renewals are important. Member acquisition is important. Creating the best possible member benefits are important. These are priorities that association employees focus on every day. They’re essential strategic initiatives for one very obvious reason: your members are the lifeblood of your association. Without members, your association wouldn’t exist.Read More
Association employees are the ultimate multitaskers. With small staffs and big memberships, association professionals do more with less every day – and they’re good at it – but that doesn’t mean that membership magic happens without help. More often than not, associations receive well-deserved support from their volunteer programs.Read More
Is there a rewards credit card in your wallet? What about a mileage plus pass for your favorite airline? A points system with your neighborhood grocery store? The marketplace is full of rewards programs, and chances are, you’re part of at least one of them.Read More
“Payment gateway” is not a phrase you’re likely to hear in everyday conversation. A technical term for something we have all used (probably many, many times) payment gateways are a staple for ecommerce websites.Read More
“Always remember that you are absolutely unique. Just like everyone else.” – Margaret Mead
A cultural anthropologist, Margaret Mead was a very smart woman, and her insight into the unavoidable differences between people applies not only to individuals, it’s also relevant for associations and the membership management software they use. No membership management system is one-size-fits all, because all associations are unique, with different business needs and processes.Read More
Writer and programmer, Daniel Keys Moran, summed up one of the key dilemmas facing associations today when he said “… you cannot have information without data.”Read More
Cell phones, electricity, water. All essential, or nearly essential, utilities. For associations, AMS software could be placed in the same category. AMS software often runs the majority of an association’s business tasks, and is a crucial link between the association, its employees, and their members. To keep relationships between all three groups strong, it’s vital for association employees to know how to use the AMS properly.Read More
Do you remember the last job interview you had? Sitting in the hot seat, trying not to fidget as you were asked questions about your experience and what you could contribute to the company?
I remember my last interview, and there were a few questions that stumped me. What did my interviewer want me to say? How could I explain that I was qualified and ready to help the company?
Mind-reading would have been a nice skill to have at that moment.Read More