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HigherLogic and Socious

Online Community Blog

How to Use Networking Tools in Your AMS Software to Improve the Member Experience

Posted by Julie Dietz on Tue, Jul 19, 2016 @ 08:30 AM

There’s a reason why Facebook, LinkedIn, Twitter, and Snapchat have exploded. In a digital age, these websites are doing what your association was doing decades ago: bringing people together and building connections.

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Tags: Member Benefits, Public Social Networks, Membership Management Software, AMS Software

Top 5 Market Research Tools Hiding in Your Association Management Software

Posted by Julie Dietz on Thu, Jul 14, 2016 @ 08:30 AM

Research brings to mind long hours staring at books in the library, combing through website and online databases, or tediously asking question after question in the ongoing attempt to understand a subject, a person, or an idea.

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Tags: Member Engagement, Member Benefits, AMS Software

The Biggest Advantages of AMS Software vs. a Homegrown Membership Database

Posted by Julie Dietz on Tue, Jul 05, 2016 @ 08:30 AM

Member renewals are important. Member acquisition is important. Creating the best possible member benefits are important. These are priorities that association employees focus on every day. They’re essential strategic initiatives for one very obvious reason: your members are the lifeblood of your association. Without members, your association wouldn’t exist.

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Tags: Association Management, Member Engagement, Membership Management Software, AMS Software

5 Microvolunteering Opportunities to Get Members Involved in Your Association

Posted by Julie Dietz on Thu, Jun 30, 2016 @ 08:30 AM

Association employees are the ultimate multitaskers. With small staffs and big memberships, association professionals do more with less every day – and they’re good at it – but that doesn’t mean that membership magic happens without help. More often than not, associations receive well-deserved support from their volunteer programs.

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Tags: Member Engagement, Chapter Management, Volunteer Management, AMS Software

How to Create Indispensable Benefits for Your Association Members

Posted by Julie Dietz on Wed, Jun 29, 2016 @ 08:30 AM

Is there a rewards credit card in your wallet? What about a mileage plus pass for your favorite airline? A points system with your neighborhood grocery store? The marketplace is full of rewards programs, and chances are, you’re part of at least one of them.

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Tags: Member Engagement, Member Benefits, Crowdsourcing, AMS Software

How to Choose the Right Payment Gateway for Your Organization (And Ensure Secure Transactions)

Posted by Ray Flores on Tue, Jun 28, 2016 @ 08:30 AM

“Payment gateway” is not a phrase you’re likely to hear in everyday conversation. A technical term for something we have all used (probably many, many times) payment gateways are a staple for ecommerce websites.

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Tags: Generating Revenue, Sales, AMS Software

Problems Even the Best Membership Management Software Has (and How to Fix Them)

Posted by Julie Dietz on Mon, Jun 27, 2016 @ 08:30 AM

“Always remember that you are absolutely unique. Just like everyone else.” – Margaret Mead

A cultural anthropologist, Margaret Mead was a very smart woman, and her insight into the unavoidable differences between people applies not only to individuals, it’s also relevant for associations and the membership management software they use. No membership management system is one-size-fits all, because all associations are unique, with different business needs and processes.

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Tags: Mobile Strategy, Customer Service, AMS Software

How to Get Market Data for Your Association Without Doing Expensive Market Research

Posted by Julie Dietz on Fri, Jun 24, 2016 @ 08:30 AM

Writer and programmer, Daniel Keys Moran, summed up one of the key dilemmas facing associations today when he said “… you cannot have information without data.”

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Tags: Member Benefits, Membership Marketing, AMS Software

How to Train Your Staff on Your AMS Platform in Less Time

Posted by Julie Dietz on Mon, Jun 20, 2016 @ 08:30 AM

Cell phones, electricity, water. All essential, or nearly essential, utilities. For associations, AMS software could be placed in the same category. AMS software often runs the majority of an association’s business tasks, and is a crucial link between the association, its employees, and their members. To keep relationships between all three groups strong, it’s vital for association employees to know how to use the AMS properly.

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Tags: Employee Productivity, Training, AMS Software

How to Use Your AMS Software to Read Your Members’ Minds

Posted by Julie Dietz on Mon, Jun 13, 2016 @ 08:30 AM

Do you remember the last job interview you had? Sitting in the hot seat, trying not to fidget as you were asked questions about your experience and what you could contribute to the company?

I remember my last interview, and there were a few questions that stumped me. What did my interviewer want me to say? How could I explain that I was qualified and ready to help the company?

Mind-reading would have been a nice skill to have at that moment.

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Tags: Member Engagement, Member Benefits, AMS Software

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