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Socious Company and Product News

Building Better Communities Together: Higher Logic Acquires Socious

Posted by Paul Schneider on Wed, Jan 18, 2017 @ 01:47 PM

We want to share what is perhaps our biggest announcement to date: the very exciting news that Socious has been acquired by Higher Logic, an engagement and online community software company.

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Topics: Company News, Product Update, Socious

The Socious Online Community Platform Now Indexes More Content and Makes It Searchable

Posted by Troy Kilpatrick on Wed, Dec 09, 2015 @ 10:00 AM

As avid users of the Internet, we can all imagine how utterly lost we would be if popular search engines like Google, Bing, and Yahoo were no longer available. With millions upon millions of websites clogging the digital highways, how would we ever find what we’re looking for without a way to search for it?

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Topics: Company News, Product Update

Socious Re-designs and Streamlines its Online Community Software's Survey Engine

Posted by Troy Kilpatrick on Thu, Dec 03, 2015 @ 08:30 AM

We here at Socious know how important market research and customer feedback are to your organization. Because of this, we offer numerous tools allowing you to mine data from your community members, like our extensive reporting tools and activity-tracking features, just to name a few.

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Topics: Company News, Product Update

Get Better Insight into Your Customers or Members with the New Activity Timeline in Socious Online Community Software

Posted by Joshua Paul on Thu, Jan 08, 2015 @ 02:58 PM

What is the most important part of any online community? Even if you have the best looking site, with the slickest technology under its hood, none of that matters without people.

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Topics: Online Community Software, Company News, Product Update

Socious Creates New CMS Functionality to Enhance the Online Community Experience

Posted by Joshua Paul on Wed, Jan 07, 2015 @ 01:18 PM

When most people think of online community software, they think of the usual suspects like discussion forums, blogs, and member profiles. However, business-class online community platforms enable organizations to manage much more of the customer experience.

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Topics: Online Community Software, Company News, Product Update

Socious Improves Customer Support with New Help System

Posted by Joshua Paul on Mon, Oct 20, 2014 @ 09:12 AM

Socious is excited to announce the release of its new help system. Built from the ground up, all of our documentation has been re-written and re-formatted to provide in-depth information on every module, window, and function in our software.

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Topics: Online Community Software, Company News, Product Update

Socious Adds New Reports to Track Online Community Engagement

Posted by Joshua Paul on Tue, Oct 07, 2014 @ 10:50 AM

One of the primary ways businesses and membership organizations can track engagement in their online communities is through Socious's comprehensive reporting and metrics tools

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Topics: Online Community Software, Company News, Online Community Software Features, Product Update

New Feature for Online Community Managers: Query for Email Delivery Issues

Posted by Joshua Paul on Fri, May 02, 2014 @ 10:17 AM

Every online community manager or email administrator has received the call from a member of the community saying “I didn’t get that email”.

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Topics: Online Community Software, Company News, Online Community Software Features, Product Update

Updated Content Search Tools Help People Find Information Faster in Your Online Community

Posted by Joshua Paul on Thu, May 01, 2014 @ 11:14 AM

Socious has updated the content search capabilities and search results display pages in its online community software platform.

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Topics: Online Community Software, Company News, Online Community Software Features, Product Update

New Feature: Create More Active Online Communities with Forum Notifications when a File is Added in the Resource Library

Posted by Joshua Paul on Tue, Apr 29, 2014 @ 10:42 AM

Socious’s commitment to helping businesses and membership organizations create and grow active online communities continues. As you know, email notifications are at the foundation of social engagement, just look at the LinkedIn, Twitter, and Facebook notifications in your email inbox.

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Topics: Online Community Software, Company News, Online Community Software Features, Product Update

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